Davina Hill Resort & Hotel is recruiting

Davina Hill Resort & Hotel is currently seeking a friendly and customer-focused individual to join our team as a porter who will be responsible for providing exceptional customer service to guests, assisting with luggage and transportation, and maintaining the cleanliness and appearance of hotel public areas.

Davina Hill Resort & Hotel is recruiting suitably qualified candidates to fill the following position below:

General Manager

Key Responsibilities

• Manage hotel staff, including hiring, training, and scheduling
• Develop and implement policies and procedures to ensure efficient operations
• Monitor financial performance and ensure profitability
• Develop and maintain relationships with vendors, suppliers, and local businesses
• Ensure guest satisfaction through excellent customer service and quality control
• Oversee maintenance and upkeep of hotel facilities
• Develop and implement marketing strategies to increase occupancy and revenue
• Monitor industry trends and adjust operations accordingly
• Ensure compliance with all legal and regulatory requirements

Requirements

• Bachelor’s Degree in Hospitality Management or related field
• Minimum of 5 years of experience in hotel management or related field
• Strong leadership skills and ability to manage a diverse team
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to analyze financial data and make strategic decisions
• Knowledge of hotel reservation systems and basic computer skills
• Ability to remain calm under pressure and handle difficult situations with tact and diplomacy

Working Conditions:

• The hotel general manager will work in a fast-paced environment with frequent interaction with guests, staff, and vendors. They may be required to work evenings, weekends, and holidays as needed. The position may require standing for extended periods of time. Travel may also be required for industry events or meetings with corporate Organizations.

Salary
N150,000 / month.

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Barman

Key Responsibilities

• Greet customers and take orders for beverages and snacks
• Prepare and serve drinks according to established recipes and standards
• Maintain cleanliness and organization of the bar area, including stocking supplies and cleaning equipment
• Ensure compliance with all applicable laws and regulations related to serving alcohol
• Monitor inventory levels and order supplies as needed
• Handle cash and credit card transactions accurately and efficiently
• Provide exceptional customer service, including answering questions and making recommendations
• Follow all safety and security procedures
• Assist with setting up and breaking down the bar area for events and functions.

Requirements

• High School Diploma or equivalent
• 1+ years relevant work experience.
• Previous experience as a bartender or barista preferred
• Knowledge of different types of alcoholic beverages and their preparation methods
• Excellent customer service skills
• Ability to work independently and as part of a team
• Strong communication skills
• Ability to handle cash and credit card transactions accurately
• Knowledge of applicable laws and regulations related to serving alcohol
• Ability to lift heavy objects and stand for extended periods of time.

Chef / Cook

Key Responsibilities

• Plan menus and prepare meals according to established recipes and standards
• Ensure that all food is cooked to the appropriate temperature and is safe for consumption
• Monitor food supplies and order ingredients as needed
• Maintain inventory of all kitchen supplies and equipment, and report any shortages or maintenance issues to management
• Supervise kitchen staff and delegate tasks as needed
• Ensure that all kitchen areas are clean and organized at all times
• Assist with menu planning and development
• Adhere to all food safety and sanitation regulations
• Assist with other duties as needed, including dishwashing, cleaning, and food preparation.

Requirements

• High School Diploma or equivalent
• 1+ years relevant work experience.
• Culinary Degree or equivalent experience preferred
• Previous experience as a chef or cook in a hotel or restaurant setting
• Strong knowledge of food preparation techniques and culinary trends
• Ability to work independently and as part of a team
• Flexibility to work varying shifts, including evenings, weekends, and holidays as needed.

Storekeeper

Key Responsibilities

• Receive and inspect all deliveries of goods and supplies
• Store all items in designated areas according to established procedures
• Issue items to departments as needed and maintain accurate records of inventory levels
• Perform regular inventory checks to ensure accuracy of records and identify any discrepancies
• Monitor stock levels and reorder items as needed to maintain adequate supply levels
• Maintain cleanliness and organization of storage areas
• Coordinate with purchasing department to ensure timely delivery of goods and supplies
• Assist in the preparation of monthly inventory reports
• Adhere to all safety and security procedures.

Requirements

• High School Diploma or equivalent
• Previous experience in inventory management preferred
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team
• Excellent communication skills
• Proficient in basic computer skills such as Microsoft Office
• Ability to lift heavy objects and stand for extended periods of time

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Front Desk Officer

Key Responsibilities

• Greet guests and assist with check-in and check-out processes
• Handle reservations and room assignments
• Answer inquiries about hotel services, amenities, and local attractions
• Assist with luggage storage and transportation
• Process payments and maintain accurate records
• Respond to guest complaints and resolve issues in a timely manner
• Maintain cleanliness and organization of the front desk area
• Assist with various tasks, such as mail distribution and key management
• Follow all safety and security procedures.

Requirements

• High School Diploma or equivalent
• Previous experience in customer service or hospitality preferred
• Excellent communication skills, both verbal and written
• Strong organizational skills and attention to detail
• Ability to multitask and work efficiently in a fast-paced environment
• Knowledge of hotel reservation systems and basic computer skills
• Ability to handle cash and credit card transactions accurately
• Ability to remain calm under pressure and handle difficult situations with tact and diplomacy.

Hotel Housekeeper

Key Responsibilities

• Sort and wash all hotel linens, towels, and other laundry items according to established procedures
• Dry, fold, and store all laundered items in a neat and organized manner
• Inspect all laundered items for stains, tears, or other damage before returning them to circulation
• Maintain inventory of all laundry supplies and equipment, and report any shortages or maintenance issues to management
• Operate washing machines, dryers, and other laundry equipment in a safe and efficient manner
• Ensure that all laundry areas are clean and organized at all times
• Assist with other housekeeping duties as needed

Requirements

• High School Diploma or equivalent
• Previous experience in a laundry or housekeeping role preferred
• Strong attention to detail and ability to maintain a clean and organized work environment
• Ability to lift and carry heavy objects and stand or walk for extended periods of time
• Ability to work independently and as part of a team
• Flexibility to work varying shifts, including evenings, weekends, and holidays as needed

 Laundry Personnel

Key Responsibilities

• Sort and wash all hotel linens, towels, and other laundry items according to established procedures
• Dry, fold, and store all laundered items in a neat and organized manner
• Inspect all laundered items for stains, tears, or other damage before returning them to circulation
• Maintain inventory of all laundry supplies and equipment, and report any shortages or maintenance issues to management
• Operate washing machines, dryers, and other laundry equipment in a safe and efficient manner
• Ensure that all laundry areas are clean and organized at all times
• Assist with other housekeeping duties as needed.

Requirements

• High School Diploma or equivalent
• Previous experience in a laundry or housekeeping role preferred
• Strong attention to detail and ability to maintain a clean and organized work environment
• Ability to lift and carry heavy objects and stand or walk for extended periods of time
• Ability to work independently and as part of a team
• Flexibility to work varying shifts, including evenings, weekends, and holidays as needed.

Hotel Porter

Key Responsibilities

• Greet guests and assist with luggage and transportation needs
• Maintain cleanliness and appearance of hotel public areas, including lobby, hallways, and restrooms
• Assist with room set-up and tear-down for events and meetings
• Deliver packages and other items to guest rooms as needed
• Respond to guest requests and inquiries in a timely and professional manner
• Monitor and report any maintenance or safety issues to management
• Assist with valet parking and vehicle maintenance as needed
• Maintain inventory of supplies and equipment needed for porter duties
• Provide exceptional customer service to all guests

Requirements

• High School Diploma or equivalent
• Previous experience in a customer service or hospitality role preferred
• Strong communication and interpersonal skills
• Ability to lift and carry heavy luggage and equipment
• Attention to detail and ability to maintain a clean and organized work environment
• Ability to work independently and as part of a team
• Flexibility to work varying shifts, including evenings, weekends, and holidays as needed

Application Closing Date

10th October, 2023.

How to Apply

Interested and qualified candidates should send their Cover Letter and CV as one document to: careers@davinaresorts.com using the Job Title as the subject of the mail.