eHealth Africa Job Recruitment (4 Positions)

eHealth Africa designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA’s technology works in low connectivity settings and uses data to drive decision-making by local governments and partner agencies to get optimum results.

eHealth Africa Job Recruitment (4 Positions):

Senior Software Business Analyst

Location: Abuja / Kano
Employment Type: Full-time

Purpose of the Position

• As a Senior Software Business Analyst, you have the possibility to help create high quality applications by overseeing the planning, detailed designs and delivery of the product.
• You will work with different stakeholders in order to analyze and refine requirements, conduct design and prototyping as necessary and assist other projects.
• You will be required to monitor the progress of project deliverables and offer technical support and guidance to developers.

What you’ll do
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Provides support to new business development activities such as idea generation, conceptualization and proposal.
• Discovers, documents, and prioritizes client needs and requirements
• Support Technical Project Managers in developing specifications, timelines and budget.
• Decides upon release date(s) and content (Release Planning)
• Organizes and facilitates project planning, daily stand-ups, reviews, retrospectives, sprint and release planning, demos and other project-related meetings
• Support Technical Project Managers  n establishing software development processes with the local development team
• Tracks tasks and milestones and reports on the project’s progress.
• Assists as needed with backlog maintenance.
• Manages different stakeholder expectations and works with key stakeholders to define scope, timescales, budget, quality, handover criteria.
• Manages small as well as large and complex projects through the entire project lifecycle (inception, design, development, integration, test, trial and maintenance
• Coordinates, manages and drives test organization activities with all stakeholders.
• Engages and assists Business Analysts to ensure that work requests and product backlogs are properly articulated, prioritized and detailed.
• Organizes and facilitates project planning, daily stand-ups, reviews, retrospectives, sprint and release planning, demos and other project-related meetings.
• Oversees execution of cross-functional development projects from initiation through release, utilizing Agile/Scrum concepts, SDLC methodologies and principles where appropriate
• Works to identify blocked or stalled stories and influence the team to resolve the issues.
• Tracks tasks and milestones and reports on the project’s progress. Assists as needed with backlog maintenance.
• Manages different stakeholder expectations and works with key stakeholders to define scope, timescales, budget, quality, handover criteria.
• Participates in pre-sales activities such as scoping proposed solutions, writing proposals, budget, resources and risk analysis
•  Responds well to supervisor requests and feedback.
• Is consistently at work and on time.
• Participates in and promotes a positive, supportive, cooperative team environment.
• Attends and participates in annual strategic planning meetings, country management meetings,
• staff meetings, training classes, and supervision.
• Adheres to Policies and Procedures.
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.

Who you are

The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job:

• Bachelor’s Degree from a college or university in Computer Science, Computer Engineering, Information Systems Technology or a related field.
• A Postgraduate Degree in Computer Science is desirable.
• 5+ years related work experience including experience as a practicing Scrum Master/PO.
• Proven Experience in software development life cycle (SDLC), Agile, Scrum, Waterfall, PMI PMBOK
• Knowledge and awareness of trending software solutions and technologies especially around the health and nutrition ecosystems.
• Possess strong strategic and creative thinking skills.
• Knowledge of network architecture/hardware desired but not required.
• Strong project management skills, including experience in agile practices and frameworks e.g. Lean, Scrum, and Kanban.
• Ability to work on multiple projects simultaneously and deliver within tight timelines while being flexible in adapting to new roles.
• Ability to work on multiple projects simultaneously and deliver within tight timelines while being flexible in adapting to new roles.
• Fluent in English,
• Strong leadership skills that include the ability to build effective teams, ability to motivate others, delegation, and timely/quality decision-making. Training and presentation experience is preferred.
• Working knowledge of project management tools, e.g. Atlassian Jira, Red booth, etc.
• Advanced computer skills, including Microsoft Windows and Microsoft Office Suite.

Certifications and Licenses:

• PMI Agile Certified Practitioner (PMI-ACP), AgilePgM or Certified Scrum Product Owner.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply

Associate Manager, Knowledge Management

Location: Abuja
Employment Type: Full-time

Purpose of the Position

• Support eHealth Africa to develop a KM Strategy org-wide and ensure its alignment with company and project goals and objectives.

What you’ll do
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Assess existing knowledge management practices in the organization, identify gaps and create a knowledge management roadmap to discover, store, process and present knowledge to support the organization’s decision-making process.
• Establish a new knowledge management framework for the organization where none exists, and create a roadmap for implementing and internalizing knowledge management in every aspect of the organization’s practices.
• Works closely with members of the Project Delivery Team, Monitoring, Evaluation, Research & Learning Team (MERL) and Project Support Unit (PSU) and other department to develop information products and learning material
• Develop a culture of knowledge-sharing and collaborative work flow among departments and project teams.
• Ensure that all employees are sure of the knowledge management processes, including the purpose of doing so.
• Making sure that the right knowledge goes to the right people, and that this information is promptly applied to business activities.
• Capture new knowledge with the usage of a knowledge management system.
• Provide relevant coaching, training, and support to champion a knowledge management culture in the organization.
• Monitoring and measuring knowledge management activities.
• Capturing new knowledge effectively.
• Controlling the accessibility and flow of knowledge within the organization and to external parties.
• Monitoring, measuring, reporting and improving knowledge management practice across the organization.
• Coordinate the communication of key messages, success stories, best practices, and lessons learned in the Projects and Impact department
• Develop and disseminate information to familiarize target audiences with the project’s activities and learning.
• Ensure the quality, consistency and appropriateness of knowledge products and communication materials that are developed, produced, and disseminated to various audiences.
• Perform any other job-related duties as may be assigned by the Head of the Unit.
• Ensure the smooth and efficient day-to-day operation of knowledge management and learning activities.
• Presents a professional demeanor at all times. Approaches others in a tactful manner.
• Performs any other duties assigned by Management.
• Consistently at work and on time & adheres to Policies and Procedures.
• May frequently travel between company worksites.
• Participates in and promotes a positive, supportive, cooperative team environment.
• Attends and participates in staff meetings, training classes and supervision.
• Adheres to policies and procedures. Ensures compliance with laws and regulations
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.

Who you are

• Bachelor’s Degree in Knowledge Management, International Development, Communications, Library and Information Science or related field
• Minimum of 5 years experience working in knowledge management for NGO space
• The ideal candidate should be an excellent writer with strong command of both spoken and written English
• Must have the ability to handle multiple tasks simultaneously. Action oriented and resilient in a fast-paced environment.

Knowledge, Skills & Abilities:

• Experience working with infographics software
• Comprehensive understanding of an NGO space
• Proven capacity to carry-out research, analysis, strategic planning and work planning activities
• Excellent organizational skills including the ability to handle a variety of assignments under pressure of deadlines
• Strong analytical skills; ability to process and interpret data trends
• Initiative and ability to identify needs, especially in a busy environment
• Excellent computer skills – MS Office, creative software, infographic programs
• Ability to develop compelling infographics to support data and presentations
• Excellent interpersonal skills with pleasant and outgoing personality
• Excellent writing, verbal and presentation skills.
• Attention to detail, consistency and accuracy
• Ability to work independently and as part of a team environment, with self-motivation
• Be willing to take on extra responsibilities in order to achieve the goals/objectives set by the organization
• Capability to develop and implement effective strategies and tactics for accomplishing assigned duties
• Be self-motivated, proactive and have a positive attitude to work requiring minimum supervision.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply

Director, Partnerships and Programs

Location: Nigeria
Department: Executive Management

Purpose of the Position 

• The Director, of Partnerships & Programs will work closely with the Executive Director and be responsible for managing the relationships between the organization and its partners. He/She will be in charge of developing new partnerships, maintaining current partnerships, and overseeing any other activities that strengthen these connections.
• He/She is also tasked with identifying potential partners who could benefit from working with the organization. The role encompasses supporting the program design, program implementation strategy, designing research and evaluation methods, ensuring eHA employees have the right tools and knowledge to successfully execute projects, reviewing systematic data to make informed programmatic decisions and communicating impact to donors and partners.
• This role will also provide direction and support to the New Business Development department and the communications team. He/She will identify new business opportunities and develop long-term business growth strategies.

What you’ll Do 

• The Director, Partnerships and Programs will perform the following;

Partnership Management: 

• Identify, build, and nurture relationships with potential and existing partners, including corporations, other NGOs, government entities, and philanthropic organizations.
• Develop and manage strategic partnerships to grow the organization.
• Identify and develop new business opportunities for the organization.

Stakeholder Communication:

• Engage with internal and external stakeholders, ensuring they are informed and aligned with the NGO’s programs and partnerships.
• Oversee the development of effective communication strategies.
• Strengthen the organization’s brand and image.
• Provide Leadership to the Communications Team.

Knowledge Building & Sharing:

• Stay updated on industry trends, challenges, and opportunities that could impact the NGO’s programs and partnerships.
• Facilitate knowledge sharing and best practices across the organization.
• Represent the NGO at events, conferences, and forums to advocate for its mission and promote its programs. 

Program Design and Implementation:

• Oversee the design, launch, and scaling of programs to ensure they meet the NGO’s goals and objectives.
• Monitor the effectiveness of the programs, making adjustments as needed.

Compliance and Reporting: 

• Ensure that programs and partnerships adhere to local regulations, donor requirements, international best practices and internal policies.
• Prepare regular reports for the NGO’s leadership, board of directors, donors, and other stakeholders.

Senior Management Team (SMT) Responsibilities

• Participate in Partnership and Programs Directorship meetings.
• Collaborate with other Directorships (Finance & Administration and Program Operations).
• Lead in the development of global partnerships and program strategies.
• Support new business development initiatives.
• Participate in SMT meetings.

Other Responsibilities (include but are not limited to:)

• Maintains high standards necessary for the efficient and professional implementation of the organization’s Partnership solutions and platforms.
• Provides direct management of directorate department managers.
• Ensures compliance with legal provisions, organizational policies and best practices concerning data management, retention, licensing, and security.
• Oversees the implementation and maintenance of a network security function to ensure the integrity and privacy of the company’s data and computing environment and protect its investment in technology.
• Adheres to Policies and Procedures.
• Adheres to the eHealth Africa Code of Conduct as well as the ethical standards of the field.

Who you Are

• Minimum of Bachelor’s Degree and/or a Master’s Degree in a related field. Professional certification is necessary.
• Minimum of 15 years relevant experience, with at least 5 years working in the capacity as a director. NGO experience is an added advantage.
• Knowledge of strategies, policies, partnerships and program implementation on a corporate level for all eHealth Africa country worksite locations.
• Excellent ability to align business objectives with employees’ core functions.
• Excellent experience in Business Development. The following is also required:
• Proven track record of success in developing and executing business development strategies that have resulted in increased revenue, market share, and customer acquisition.
• Expertise in identifying and evaluating new market opportunities, developing and negotiating commercial agreements, and managing partner relationships.
• Strong understanding of the business development process, from market research and analysis to deal structuring and implementation.
• Ability to create good partnerships with different organizations.
• Ability to build and maintain relationships with key decision-makers at partner organizations.
• Proven ability to identify and leverage synergies between partners to create mutually beneficial opportunities.
• Skilled in negotiating and drafting commercial agreements that protect the interests of both parties.
• Experience in managing and coordinating complex partnership projects.
• Drive the programs team which includes all its departments. 

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply

Senior Coordinator, Grants & Contract

Location: Abuja
Job Type: Full-Time
Department: Grants Management Offic

Purpose of the Position 

• The Senior Coordinator, Grants & Contracts jointly supports the planning and development of eHealth Africa (eHA) new business opportunities. 
• Overall responsibility is to assist eHA in the development, review, renewal, and submission of all project proposals through the identification of new opportunities, review of RFP terms, proposal kick off, management of timelines.

What you’ll do
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Works in a team environment supporting a myriad of pre-award activities and projects including strategic positioning; some travel will be required when necessary to gather country context and or conduct research on new opportunities
• Support the proposal design by reviewing RFPs and Solicitation documents, also guard discussions during meetings on best cost saving approaches for project design.
• Serves as a technical resource to proposal team in interpreting donor rules and regulations during the proposal stage and assists Grants Manager for contractual discussions and negotiations with donors/prime award applicants
• Supports the development and monitoring of policies, procedures, and templates for proposal development. Assists in the development of templates for narrative elements, budgets, and budget justifications that meet the requirements of funding agencies, and are user-friendly for program and country staff
• Lead external reporting (programmatic & financial) for grants close out of all awards 
• Support the grants team oversight of the post sub-award processes including review of all partner financial documents/reports BvAs, review and approval of advances and liquidations, asset and inventory management including transfer of expendable and non-expendable supplies and equipment at the end of the project.
• Monitor and report to Grants Manager about implementation and performance issues of program sub awards in coordination with the programs team and Project Support Unit 
• Support Grants Manager in the full cycle of subaward including solicitation, pre-award, award, monitoring, and compliance, reporting and close-out.
• Assist Grants Manager in managing the request for proposal (RFP) process for subawards, which includes: finalizing scope of work, issuing invitation for bids, requests for proposals, reviewing vendor proposals for alignment with RFP(s), making recommendations to Exec Sponsor on organization selection, negotiating terms and conditions, and executing final agreements.
• Assist Grants Manager with the preparation of subaward memorandum and negotiation memorandum in collaboration with the programs team. 
• Ensure contract terms, conditions of solicitation, evaluation team recommendations and subcontract agreements are aligned. Ensures contract final terms and conditions meet eHA’s policies and procedures requirements. 
• Prepare budgets and various sections of the cost proposal as well as review sub-grant/subcontract budgets and cost proposal materials prior to submission to the donor or client
• Oversee and gather sourcing and verification of pricing information and unit costs
• Maintain well documented records supporting pricing used in the development of proposals. Write, compile and edit cost proposal inputs into cohesive and compelling content that includes narrative, numeric and graphic information where applicable
• Ensure that cost proposals submitted meet funder specifications and deadlines
• Conduct desk research on donor rules and acceptable costing methodologies for potential new multi-year multi-million dollar opportunities.
• Prepare supporting documentation for long- and short-term cost proposal submissions, including budget narratives, certifications, financial information
• Present draft proposal budgets for cost proposal reviews and prepare briefings for  proposal team review Exec team’s review
• Keeps the organization in compliance with governmental regulations.  
• Adheres to Policies and Procedures.
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.

Who you are
The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job:

• Bachelor’s Degree in Accounting, Business Administration, Marketing, Economics or related fields
• Minimum of 7 years of professional & relatable experience
• Relevant certification or diploma e.g. Associate of the Institute of Chartered Accountants (ACA), Associate of Chartered Certified Accountants (ACCA).
• Previous experience with a public health/ tech company and or program management and implementation a plus
• Knowledge/experience preparing complex proposals in response to donor RFPs; specifically multilateral aid agencies
• Outstanding proficiency in Microsoft Word and Excel, comfort with collaboration software such as Google Docs; experience with project management collaboration tools in SAGE, grant management software.
• Outstanding written communication skills; experience writing clearly and succinctly on both technical and non-technical matters
• Outstanding interpersonal communication skills, including a proven ability to establish and maintain constructive relationships with partner organizations
• Ability to effectively manage a complex and varied workload in a fast-paced environment, and ability to work well under pressure
• Ability to be adaptable, results-oriented, and positive in a changing work environment
• Excellent analytical and problem-solving skills
• Outstanding organizational skills and attention to detail
• Must be able to work as an individual contributor and as a member of a team
• Proven ability to work with diverse and large teams and to foster a positive working environment with local and international stakeholders
• Experience working effectively with a variety of internal and external stakeholders; demonstrated ability to negotiate and achieve consensus amongst differing opinions
• Outstanding interpersonal communication skills, including a proven ability to maintain constructive relationships with colleagues and partners, both in-person and virtually.
• Advanced computer skills, including Microsoft Windows and Microsoft Office Suite Proficiency working within specialized software utilized in the program.
• English is the spoken and written language.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to deal with problems involving several concrete variables in standardized situations.

Appplication Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply