Stanbic IBTC Bank Job Recruitment (9 Positions)

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

The positions for Stanbic IBTC Bank Job Recruitment are as follows:

 Banker, Private

Location: Ibadan-Oyo Expressway, Oyo
Job Description

• Accountable for Portfolio of Private Banking Clients, integrating and coordinating all Stanbic IBTC and Standard Bank Group products, services and resources to maximise the value of the business relationship and ensure profitability for the bank and the client.
• Accountable for developing and implementing an integrated customer marketing plan, which addresses wealth creation, wealth preservation, wealth enhancement and lifestyle enhancement; this is achieved through an in-depth analysis of the client’s balance sheet so as to identify opportunities and match these opportunities to products/ solutions provided by the group.

Qualifications and Experience

• Minimum of First Degree in Finance and Accounting or any related field
• Professional qualification in CIBN, CIWM, ACCA, ACA, ICAN will be an added advantage.
• Minimum of 3-7 years’ experience in wealth management, investment banking

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply

 Manager, Regional Business Development

Location: Kofar Waika Road, Kano

Job Description

• The Regional Manager is responsible for providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
• Responsible for coordinating the activities of the relationship managers in the region by ensuring clients perceive, feel and experience the Company positively through a timely and conclusive resolution of pre and post-sales issues; and other related/incidental matters.

Qualifications

• Candidates should possess a First Degree in any field.
• Minimum of 7 years experience with 5 years exposure in sales relationship management & leadership position
• Experience in product & management, and retail banking would be an added advantage

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply

Manager, Digital Sales & Support

Job ID: 80417265_80370994
Location: Lagos Mainland, Lago

Job Description

• To drive customer digital platform adoption through digital registrations and utilisation in order to increase revenue and improve client experience on digital channels for existing & new CHNW customers.
• Identify reasons for low digital adoption and develops proposals to remediate; Prepare implementation plans for approved remedial actions and drives execution across Client Coverage teams.
• Provide input into new CVP developments and enhancements that will support digital registrations and continued utilisation of digital channels.
• Provide consolidated reporting of trends for client digital adoption across all sectors and segments; Provide input into campaign development and Marketing briefs to promote digital channels.
• Provide input into execution of Marketing initiatives for key adoption campaigns; Develop a category strategy with regards to initiatives aimed at, adoption and self-service banking.
• To ensure customer adoption and utilisation of digital channels, web, social media.
• Review internal data (including customers, competitors and the external environment) and uses this information to drive digital adoption initiatives and as input into stakeholder reporting.
• Obtain market trends (local and international) as well as customer needs and utilises this information to further provide input into the digital channel adoption plans.
• Work with the digital marketing team to understand customer behaviours as it pertains to traffic building and adoption.
• Review competitor digital value proposition strategies and their positioning in respect of digital banking channel solutions in order to inform adoption tactics.
• Work with the Personalisation and relevant MIS teams to continually analyse customer data and proposes corrective action in order to respond to the customer’s needs.
• Ensure relevant, baselining, tracking and reporting of all initiatives related to Digital Adoption.
• Review key customer insights relating to the uptake and utilisation of our digital channels, through constant engagements/initiatives with the Client Coverage teams (i.e. Provinces, Branches, Voice Branch).
• Guide Client Coverage teams to achieve the set adoption targets that will lead to financial growth; Develop business cases that promote digital adoption, including trade off proposals for costs vs benefits.
• Monitor campaign expenditure against adoption growth, revenue and makes decisions to continue or terminate campaigns in collaboration with relevant stakeholders (i.e. line manager, Client Coverage teams).
• Ensure alignment to the People and Culture standards with regards to all employee-related matters; Identify current and potential employee skill requirements in consultation with the People and Culture function.
• Set the example in line with the Groups leadership identity, core values and People Promise.
• Ensure satisfactory audits and ensures that there are no repeat unsatisfactory findings as gauged by Group Internal Audit.
• Manage Operational Risk loss within a prescribed tolerance limit as it pertains to digital adoption.
• Adhere to risk framework, appetite, risk control procedures, governance and risk toolbox.

Qualifications and Experience

• Candidates should possess a minimum of a First Degree
• 5-7 years experience in promoting or selling digital banking products and processes. Marketing experience and designing of campaigns.
• Experience in change management within a digital banking or technology solution environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply

Banker, Private

Location: Lagos Mainland, Lagos

Job Description

• Accountable for Portfolio of Private Banking Clients, integrating and coordinating all Stanbic IBTC and Standard Bank Group products, services and resources to maximise the value of the business relationship and ensure profitability for the bank and the client.
• Accountable for developing and implementing an integrated customer marketing plan, which addresses wealth creation, wealth preservation, wealth enhancement and lifestyle enhancement; this is achieved through an in-depth analysis of the client’s balance sheet so as to identify opportunities and match these opportunities to products/ solutions provided by the group.

Qualifications

• Minimum of First Degree in Finance and Accounting or any related field
• Professional qualification in CIBN, CIWM, ACCA, ACA, ICAN will be an added advantage.
• 3-7 years’ experience in wealth management, investment banking

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply

Marketing Specialist

Location: Ibadan, Oyo

Responsibilities

• Develop and execute marketing strategies to drive brand awareness and generate leads.
• Manage and optimize digital marketing campaigns, including SEO, SEM, email marketing, and social media.
• Create compelling content for marketing materials, websites, and social media platforms.
• Conduct market research and competitor analysis to identify new opportunities and stay ahead of industry trends.
• Collaborate with cross-functional teams to ensure alignment on marketing initiatives and campaigns.
• Analyze marketing data and metrics to measure the effectiveness of campaigns and make data-driven decisions.
• Assist in organizing and participating in promotional events and trade shows.
• Monitor and maintain the company’s online presence, including website updates and social media channels.
• Keep abreast of industry developments and emerging marketing trends to stay competitive.

Requirements

• Proven work experience as a Marketing Specialist or similar role.
• Strong understanding of digital marketing techniques and tools.
• Excellent written and verbal communication skills.
• Demonstrated creativity and ability to think outside the box.
• Ability to work independently and as part of a team.
• Positive attitude, enthusiasm, and a willingness to learn.

Application Closing Date
12th August, 2023.

How to Apply
Interested and qualified candidates should send their Resume and a Cover Letter to: ijeoma@coloursinafricaltd.com using the Job Title as the subject of the email.

Manager, Innovation

Location: Adetokunbo Ademola Street, Lagos
Job Description

• The innovation manager will help with Idea generation, evaluation, and implementation to enable a culture and internal framework that drives accelerated innovation across the Group.
• Provide digital R&D capability for Stanbic IBTC Group providing insights on customer journeys, customer behavior analysis, industry analysis, and local and global competition.

Qualifications

• First Degree in any field with applicable analytical certifications
• Minimum of 4 years experience.
• Experience in management of complex operations, ideally within the financial service sector.
• Basic knowledge and understanding of Design thinking methodologies, process/project management, and application Agile methodologies are required.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply

Supervisor, CCC Inbound

Location: Ilupeju Industrial Avenue, Lagos

Job Description

• To lead & supervise the support team that provides end-to-end processing of customers’ requests/queries received via the Contact Centre by providing timely and seamless resolution.

Qualifications

• First Degree in any field.
• Minimum of 2 years’ of Operational and Customer Service experience

Personal Competencies:

• Well-developed people management skills.
• Excellent interpersonal and communication skills (across the business).
• Well-developed negotiating skills.
• Strong stakeholders focus and service orientation.
• Creative, and analytical with good problem-solving skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Team Lead, Outbound

Location: Ilupeju Industrial Avenue, Lagos

Job Description

• To cross sell the Bank’s Product and Lead a team of outbound Virtual Bankers on, onboarding of new customers, reactivate dormant accounts, cross sell the bank’s products and services to existing and new customers.
• Improve customer experience and grow the bank’s share of wallet by proactively engaging the customer via Telephone (Avaya)/email for more pocket share.
• To Improve customer perception of the bank’s services by proactively engaging customers via the telephone (outbound & Inbound) and email to understand their individual needs and position a solution (product).
• Cross sells the bank’s products and services to both existing and new customers (onboarding).
• To effectively support and deliver excellent service to Affluent clients by managing client Attrition rate to bring down dormancy rate to the required budget, drive client engagement and channel adoption, proffer wealth and Financial Advisory, engage clients to drive awareness of our Customer Value Proposition to drive customer retention and loyalty.

Qualifications

• First Degree in any field.
• Minimum of 5 years experience.

Personal Competencies

• Strong leadership qualities.
• Good verbal and written communication skills.
• Knowledge & experience in effective service delivery.
• Strong Influencing and persuasive skills.
• Ability to listen and probe effectively.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply

Officer, Client Service

Location: Sokoto

Job Description

• To manage clients’ enquiries, complaints and request while ensuring prompt resolution (Group wide).
• Proactively and reactively cross sell the Group’s products.

Qualifications

• Minimum of First Degree

Behavioral Competencies:

• Checking Details
• Interacting with People
• Resolving Conflict
• Completing Tasks
• Thinking Positively.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online